Hosts: Women of Recreation, Tourism, and Hospitality (WORTH) Association, BC Tourism Resiliency Network, and Thompson Okanagan Tourism Association (TOTA)

In the Seat at the Table webinar, Joanna Jagger, President of WORTH Association, examined why women aren't dominating in a female dominated industry and how we can work collectively to ensure more women take a seat at the table.

The webinar includes findings from a research project with industry leaders and a Gender Equity Audit co-created by women in leadership roles, with recommendations and best practices.

Get the WORTH Gender Equity Audit:

• Fillable Spreadsheet Checklist (click File > Make a Copy)

• Printable PDF Checklist

Host: Thompson Okanagan Tourism Association & Indigenous Tourism BC

The fear of doing or saying the wrong thing can impede your ability to develop effective Indigenous relationships. You will learn what to do, what not to do and why, as you pave your path to respectful and effective Indigenous relations.

Price: $21 - Limited availability.

Learn More & Register →

This workshop will provide you with insight, strategies, tips, and suggestions necessary to overcome that fear.

The Decade of Action Program: Building a Sustainable Future for BC Tourism through the UN Sustainable Development Goals is a capacity-building program to support businesses across B.C. to create a Sustainable Development Goal Strategy and Decade of Action Plan. Learn how to align the SDGs with your existing sustainability efforts, set targets for the future, and drive meaningful results for your guests, company, and community.

COVID-19 and climate change have caused frequent disruptions and major changes to the workplace for tourism and hospitality businesses. As this trend of change will likely continue, business leaders can prepare by developing a dynamic and resilient team.

Watch the webinar recording by Angela Pomeroy, Engagement and Leadership Development Consultant and Okanagan College professor, for insights on the principles of Change Management, followed by a pre-recorded video with exercises to develop change management skills for individuals or teams.

This online learning series will deliver high-profile, high-value thought leadership that will inspire and guide tourism operators to improve product and business acumen, while addressing key challenges and solving real problems

Stress is apart of our everyday lives, especially for leaders making decisions in the days of COVID uncertainty. People feel and perceive stress differently. Perceptions of stress can overwhelm and impact decision making and relationships in the workplace. Join Angela Pomeroy for this free, 90-minute interactive Workshop.

In a time of great uncertainty, how can tourism & hospitality business operators plan ahead, prepare for the summer season, and take advantage of the available resources? During this free webinar with Professor Mark Ziebarth of Okanagan College, you will learn 10 steps to take now to plan ahead for short and long-term business success.

Join Angela Pomeroy for this FREE, interactive, 90-minute Workshop on what Emotional Intelligence is and why is it important for leadership. What do leaders need to be better at in this climate of change and uncertainty? What do we have control over during uncertainty? Rapid, disruptive change is today’s normal. To cope, leaders need to be agile, resilient and compassionate – some qualities that demonstrate Emotional Intelligence.

Learn about various FREE Digital Support Services, including one-on-one support, educational webinars, and other resources.

TOTA has partnered with go2HR to present a session focused on providing tourism and hospitality employers with practical tips to help them adjust their recruitment practices as they prepare for the upcoming summer season.

During this 45-minute Webinar workshop followed by a Q&A session, Stacey Barber of Okanagan College demo’s the Shopify and SQUARESPACE platforms and review pro’s, con’s and pricing for each system.

During this 45-minute Webinar workshop followed by a Q&A session, Stacey Barber of Okanagan College will talk about digital marketing ideas as well as partnership marketing in today’s local and provincial market.

2021 brings with it new hope, but many of the same challenges as 2020 for businesses in the tourism and hospitality industry. During this 45-minute strategy Webinar followed by a Q&A session, Devin Rubadeau of Okanagan College will introduce techniques that every tourism business can use to pivot towards success.

Join Aaryn Secker of Thoughtfull, a social enterprise of Canadian Mental Health Association (CMHA) Kelowna, for a Webinar on supporting mental health in the workplace and why it matters.

In this Ideas Labs session, Nancy Arsenault, Managing Partner at the Tourism Café, will introduce the concept of ‘welcome signals’ - the on-line and in-person indicators that strengthen the perception of visitors that their presence is valued. Nancy will set the stage for the group discussion, highlighting the different types of welcome signals and provide examples of companies and communities that are excelling as they re-invite visitors.

The "New Normal" holds opportunities for businesses to adapt, thoughtfully bridge gaps and relay value in new ways. Consumers are re-evaluating spending habits, making more conscious choices and paying considerable attention to a brand’s social responsibility, authenticity and political standing. Join Rochelle Turner, Head of Research & Insight at MaCher, to learn more about how consumer trends have evolved and why being mindful of these changes matters when it comes to helping your business reset, rebound, and (re-)build resilience for the future.